HELP · BILLING
Subscriptions and billing
Use this guide to understand payment networks, paused subscriptions, cancellation, and billing support.
Payment methods
Self-service checkout accepts supported stablecoin payments on EVM payment networks. Tron and Solana payments are not part of Open Beta checkout.
Paused subscription
When a subscription is paused, premium features are locked until the plan is resumed. Existing vaults remain visible.
Cancellation
Cancelling stops future renewal. Access remains available through the paid period unless the subscription enters a paused or expired state.
Refunds
Billing errors should be reported with the invoice ID and transaction hash. Stablecoin refunds are handled to the original payment address after review.